Tips to successfully verify your account

If you have problems with the facial verification, make sure you comply with the following requirements:

- Do not include digital screens in the photo

- Do not include other faces in the photo

- Don't digitally manipulate the photo.

If you have problems with your ID, check these recommendations:

- Color image

- Clear image

- All text is legible

- Image without reflections

- Full image of the identity card

- The document must be in good condition and updated

- Don't digitally manipulate the image.

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